Support
Questions about the free Glowcast browser extension, the Windows app, downloads, or license keys? Contact Hi There Studio.
Contact methods
Developer
Hi There Studio
FAQ
Extension or Windows app — which should I use?
Start with the free browser extension for videos inside a webpage. Use the Windows app when you want an always-on-top overlay over a browser window, VLC, or similar.
What platforms are supported?
A free browser extension for Chrome, Edge, and Firefox, plus Glowcast for Windows. Prefer capturing a browser or player window in the Windows app rather than the entire screen.
Why can't I adjust some videos?
Some apps lock their video. Try a local video file or normal website video in Chrome or Edge.
How do I activate a Windows license?
After purchase you receive a key (GC-XXXX-…). In the Windows app open License → Activate and paste the key. The browser extension is free and does not need a key.
Where are privacy and terms?
Open Privacy Policy and Terms in the site menu.
Response time
We typically reply within 24 hours. For urgent matters, phone may be faster.